At Gamebillet, we like to keep things simple about refunds. We can guarantee that all our activation keys and/or download links work perfectly. Should there be a problem that our support can not solve, we will always make sure that you either get a new key as replacement or a full refund within 48 hours.
You can contact us any time to request a refund. We can help you with any inconvenience as quickly as possible.
· Before buying a game, it is your sole responsibility and obligation to make sure that you have the technical grounds for operating the game, and that your computer system meets the minimum System Requirements for the game.
· We do not take any responsibility for a game working on a newer or different operating system than as specified in the System Requirements for each game.
You will have the right to withdraw from the purchase of a game you have made through GameBillet, for any or no reason, for up to 7 calendar days (except for pre orders,all pre orders can be refunded anytime unless the code is redeemed) from your purchase (the “Refund Period”), subject to the following limitations:
a) You expressly acknowledge, consent and agree that you will no longer have the right to withdraw from the purchase of the game or obtain a refund if, before the Refund Period expires, the download process for the game has begun. Once the download process for the game has begun, you will no longer have the right to withdraw from the purchase of the game or obtain a refund, and the sale, purchase and payment will be final.
b) You expressly acknowledge, consent and agree that the download process for a game begins when: (a) the game is added to your account and available for your download, or (b) a key (activation code, bonus code, multi player code), serial number for the game is redeemed by you through your account.
As a digital distributor of downloadable content, our knowledge of in-game problems is limited. For the best support for problems with your game:
- Contact the developer or publisher for the specific game.
- Use forums and fan sites to find information and possible solutions about your problem.
Feel free to contact us any time with your questions @ firstname.lastname@example.org