Terms & Conditions

GameBillet.com is an online digital distribution, digital entertainment platform, operated by  ACO Digital Limited Company#: 12328943 (71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ)which allows customers to buy digital video games, we do not sell any physical hardware, consoles or games. 

The services offered by us through this GameBillet.com website (the ‘Site’) are subject to the Website Terms of Use and Trading Terms set out below which together form the terms and conditions (‘Terms and Conditions). By using the Site, you accept, without limitation or qualification, these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use this Site.

We are committed to protecting your privacy. Please also see Our  Privacy Policy.

We reserve the right to update the Terms and Conditions at any time. When We do so, We will provide access to the new Terms and Conditions on the Site home page. The new Terms and Conditions will take effect immediately, and will govern all transactions with Us through the Site. If you do not agree with the new version of the Terms and Conditions, you must cease to use the Site.


Website Terms of Use

Accessing the Site

We cannot guarantee that the Site will operate continuously or without interruptions or be error-free. You must not attempt to interfere with the proper working of the Site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt the Site or any computer system, server, router or any other internet-connected device.

We reserve the right, at our discretion, to withdraw, suspend or modify the Site or certain features or parts of the Site with or without notice to you, where We have reason to do so. There may also be times when the Site or certain features or parts of the Site become unavailable, whether on a scheduled or unscheduled basis. You agree that We will not be liable to you or to any third party for any withdrawal, modification, unavailability, suspension or discontinuance of the Site or any service available on or through the Site.


Purpose of the Site

The purpose and intent of this website is to provide information on products available for purchase as a one time payment and download through the website and to allow authorized users with a valid GameBillet account to purchase and download such products.


Using the Site

This Site is for personal and non-commercial use. You must not use any materials contained in the Site except to the extent necessary for your own personal use and non-commercial use such as reselling.


In using the Site and information available from the Site, you agree that you will not: 

(a) post, disseminate or transmit unauthorized advertisements or promotional materials, chain letters, junk mail or any other type of unsolicited mass email to people or entities who have not agreed to be part of such mailings; 

(b) omit, delete, forge or misrepresent transmission information, including headers, return mailing and Internet protocol addresses or otherwise manipulate identifiers to disguise the origin of any content; 

(c) impersonate any person or entity, or fail to state or otherwise misrepresent an affiliation with any person or entity; 

(d) engage in any activities in order to withhold or cloak identity or contact information; 

(e) send harassing and or threatening messages to others; 

(f) engage in ‘flooding’ - i.e. ICMP flooding and mail bombing (sending large amounts of email repeatedly to the same email address); 

(g) use the information available on the Site for any illegal, immoral or anti-social purpose, in violation of any applicable laws or regulations or in a manner which is or may be damaging to Our name or reputation; 

 (i) electronically stalk or otherwise electronically harass another; or 

(j) engage in any Internet activities that would violate the personal privacy rights of others, including but not limited to, collecting and distributing information about Internet users without their permission.

 (k)except as otherwise specifically set forth in a licensor's end user license agreement, as otherwise agreed upon by a licensor in writing or as otherwise allowed under applicable law, distributing, transmitting, copying (other than re-installing software or files previously purchased by you through the Service on computers, mobile or tablet devices owned by you, or creating backup copies of such software or files for your own personal use) or otherwise exploiting the Products (defined below) in any manner other than for your own private, non-commercial, personal use

You agree that you are responsible for your own communications and that you will not post, disseminate or transmit any content that: 

(1) contains personally identifiable information belonging to minors; 


(2) is for commercial purposes or contains advertising or is intended to solicit a person to buy or sell services or to make donations.


Prices and Payments

Our website will monitor your device’s IP address in order to detect your geographical location and enable us to display the correct product pricing for your region. GameBillet reserves the right to change the price and availability of any products at any time without notice; provided, however, such price change will not affect your purchase price for orders that GameBillet has already received from you and processed. Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds. 


Accuracy of information 

We will use reasonable endeavors to ensure that information on the Site is accurate, but commentary and other material posted on the Site are not intended to amount to advice or authority on which reliance should be placed. Except to the extent that Our Trading Terms apply (as set out below), We make no representation or warranty that any information is accurate, complete or up-to-date and, to the fullest extent permitted by law, We accept no liability for any loss or damage caused by any reliance placed on such information by you or anyone to whom you communicate such information.


Purchasing Products 

The product range that we offer consists of computer games and software, which can only be downloaded digitally. We do not sell any physical products on CD-ROM, DVD-ROM or Bluray discs.

Please check that your computer meets the minimum System Requirements displayed on the relevant product page, before ordering that product.

Certain games on our website can only be purchased if you satisfy the legal age requirement for that product. We are not allowed by law to supply these products to you if you do not satisfy these age requirements.

Where applicable, upon purchasing a product you will be supplied with a serial key (aka activation code) per product, allowing you to unlock and play that product on your computer. In some cases, we may supply you with more than one serial key to unlock the game.

Upon completion of your order, a secure website link to redeem your serial key(s) will be emailed to you. By following that link and logging in to your customer account, you will be able to access your product serial key(s) on your account’s “My Games” page.

All products which are purchased via our website and redeemed via third party platforms such as Steam, Uplay, Rockstar Social Club, Elder Scrolls Online, Epic, Bethesda are subject to licence terms covered by their individual terms of service. By downloading and using a product, you agree to their licence terms.

Exploiting the products for any commercial purpose such as reselling is strictly prohibited. Our platform allows gifting by enabling you to purchase up to 2 serial keys for any one product. 


Intellectual Property

All content on the Site is protected by copyright. We, or Our licencors, own copyright and/or database rights in the selection, coordination, arrangement and enhancement of such content, as well as in the original content. Except as expressly set out in these Terms & Conditions, nothing shall give you any rights in respect of any intellectual property owned by Us or Our licencors. You shall not assert or attempt to obtain any such rights and you shall not use, copy, reproduce, modify, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit, Our name, trade marks, logos or other proprietary marks, or any of the content of the Site, in whole or in part, except as provided in these Terms & Conditions.

You may download information from the Site for your own personal non-commercial use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, re-transmission, publication or commercial exploitation of downloaded material will be permitted without Our express permission and that of the copyright owner. In the event of any permitted copying, redistribution or publication of copyright material, no changes in or deletion of author attribution, trade mark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyright material.


Refund Policy

You will have the right to withdraw from the purchase of a game you have made through GameBillet, for any or no reason, for up to 14 calendar days from your purchase (the “Refund Period”), subject to the following limitations:

a) You expressly acknowledge, consent and agree that you will no longer have the right to withdraw from the purchase of the game or obtain a refund if, the "Refund Period" expires and /or  "Download Process" for the game has begun. Once the download process for the game has begun, you will no longer have the right to withdraw from the purchase of the game or obtain a refund, and the sale, purchase and payment will be final.

b) You expressly acknowledge, consent and agree that the "Download Process" for a game begins when:

(1)download links for the game (such as Other DRM, DRM free games) is added to your account and available for your download,


(2) a key (activation code, bonus code, multi player code such as a Steam, Rockstar Social Club code) for a game is revealed by you or you have activated a direct activation product such as a Uplay game through your account.  

Please note that all disputed payments automatically results in revocation of the codes.

Termination and Right to erasure - deleting your account

Both you, and us, have the right to terminate or cancel your user account at any time. You may request your account be terminated by contacting us. We may remove your account if it receives a request in relation to it, and that request complies with all verification processes that we have in place. In the event that your account is terminated or cancelled by us for a violation of these terms or improper or illegal activity, no refund, including any fees, will be granted.

You have a right to erasure of all your personal data. When you decide to permanently delete your account, your data will be immediatelly deleted with an exception of a user ID (random 32 character alphanumeric string) will be stored. If you want to delete your account, you can do it your self here.

All your information will be marked as deleted. Data that may have been stored in logs or backups will be removed during automatic rollover.

The rights granted to you under these Terms & Conditions shall terminate immediately upon your breach of any of these Terms of Use.

These terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

You can contact us any time via [email protected]

Last Updated: 30/05/2023